All orders are processed and shipped within 1-3 business days after an order is placed, if your order needs verification of payment, it can delay the processing of your order.  This is just an estimate and does not include weekends or holidays. You will receive a shipping notification email that will notify you of your tracking number. Please allow 24-48 hours for the tracking to be updated.

Placing an Order
After you have added an item to your cart, you will be able to view your cart prior to checkout.  Here, you may review all items in your cart, update quantities, remove items or return to the product detail page.  Once you have reviewed the items in your cart, you may either continue shopping or proceed to check out and place your order. 

Sales Tax
Applicable sales tax 8% will be added to all purchases shipping to California. 

Shipping Rates & Delivery times

Domestic-US

Mail Class

Shipping Time

Rates

First Class

3-7 Business Days

Free (code: FREESHIPPING)

 

International *shipping time may vary depending on customs

Mail Class

Shipping Time

Rates

First Class International

7-20 Business Days

$40

 

Tracking Your Order 
An order number will be provided to you once the order has been placed. A tracking code will be attached to this document and include the items in the order as well as the order number. This document will be provided to you within 24 hours. If you are unable to track your order, please contact hello@PunkRoyal.com for further assistance. 

Change or Cancel Your Order
If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes. Please contact customer care at hello@PunkRoyal.com


Returns and Exchanges

Holiday Return Policy 
Orders placed within the 48 contiguous United States, between November 23, 2015 through December 6, 2015, 11:59 PM EST may take advantage of our extended holiday return policy. We will gladly accept any return or exchange (unwashed, unworn and unused merchandise in its original packaging and tags) postmarked up to 45 days.  Shipping charges are only refunded in the event we inadvertently sent the wrong item(s) or item(s) sent are found defective.

Returns
All returns must be authorized by email, Shop@PunkRoyal.com. Returns must be received within 7 days of you receiving your order. All products returned must be in original unused condition, without any tags removed. Products returned damaged, worn or altered may not be accepted and may be sent back to customer.

U.S Returns | International Returns
Punk Royal Returns
3012 S. Croddy Way
Santa Ana, CA 92704

Exchanges
If a product is needed to be exchanged, a new order can be placed for the correct item and a simple return of the previous item can be conducted within 7 days of the order date. 


All charges related to shipping are your responsibility and are non-refundable. Shipping costs for a replacement item is FREE up to one time per item, however, payment of duty and tax charges is still the responsibility of the customer. Returns are eligible only for store credit. Select items are not eligible for store credit returns. All items sold at a discounted price are final sale. All returns and exchanges must be accompanied by a receipt. Punk Royal reserves the right to refuse any returns at any time. In the event a package is returned by FedEx, your payment will be refunded minus the actual fee of shipping, and we will contact you to confirm receipt.